Category Archives: Analytics

McKinsey: How can businesses use Web 2.0?

McKinsey Quarterly, in one of their recent survey reports tells how businesses are using Web 2.0, or want to use it. As always, their survey is very well presented, and most points are valid. Now, here are our notes from it for you:

Over 75% executives who responded to the survey intend to maintain or increase their investments in Web 2.0 technology trends that encourage user collaboration, such as peer-to-peer networking, social networks, and Web services.

The report also talks about some executives wanting to these technologies for a sustained competitive edge.

Now, in our view, while ‘sustained competitive edge’ is unlikely by any people driven Web 2.0 technology, it is already bringing benefits and profits for those early adopters who are able to understand what to do.

For example, are you able to use your websites to pre-sell your services? Or are you collecting enough information from your online clients and prospects? Or do your teams collaborate enough, and also keep client in the loop?

All these things can earn more revenues while reducing costs = more profitability. And this isn’t not some textbook equation…it’s happening already!

So if you haven’t got a clue where to start in your business, contact us, and we will show you at least 2 ways to rapidly benefit.

Why Sales Deals Stall?




If you are into any forms of customer interaction or sales, you will benefit from this interesting sales training video by Dan Lappin of Caskey Training, where he shares “why sales deals stall”. It’s just 6 minutes long and worth watching full. You’ll learn three sales strategies that can improve your ability to control the sales process, improve your credibility, and will have your customers pursuing you. This video has been popular with audience at Myorbit from the time we started last year in 2006. So thanks very much to Dan Lappin.

Notes from Internet World 2007

The Internet World 2007 event took place in London from May 1 to 3, and was was like any other industry event – lots of brochures, gift pens and mugs, and workshops and seminars – with giants like Yahoo, MSN, Google, and also many start-ups. And like everywhere, it took a while to figure out which stalls to stop by. The event’s website: http://www.internetworld.co.uk

While a variety of topics were covered, two categories really dominated:

1. Internet Marketing – I think half the stalls were about it – showing ways to reach audience through post, emails, mobile text messages and specially designed websites – and also how to collect user information in a legitimate way. A couple of vendors said they could do a marketing blast for MyOrbit.tv - pushing it to 5 million people worldwide. Obviously we are not in that business, and I put a reverse question to them: “How can I best reach 500 people and engage them on a topic they follow?” They had no good solution for it, and in fact most firms in the event talked at 10,000 and above – “we can paint London with your message” kind of pitch – which may have a suitable role while releasing a mass market product – but in general the role of such ‘whole world marketing’ is reducing especially where we want to engage with the other person. That took us to the other main section of the event.

2. Web 2.0 section where one could learn about how to engage with the ‘You’. Various things were explained – Blogs, Forums, Better Layouts, etc. There were multiple seminars – most of which talked about how to make a website more interesting, how to enagage the audience and have them sign-up for different information feeds etc – these are real challenges of any business operating on the Internet, so the event made some contribution.

And, it was good meeting the managers of of Lulu.com and LinkedIn (one of their directors flew in from Palo Alto) – both of them have a strong value prop for an individual professional. There was a good interest in MyOrbit.tv from different companies, and a couple of them also played our videos on their giants screens to show other people what’s possible with new media.