Category Archives: BPO-KPO

How to improve Software Technology Sales?




This video is about software solution sales and marketing, but equally applicable to other technology sales. There is a great pressure to achieve results fast by trying to qualify a buyer and trying to move ahead. And to make things more difficult, a Booz Allan Hamilton study found that 85% of a company’s brand value is projected through the interaction between the buyer and seller (so all the previous branding can fall flat easily)- that makes it very challenging to differentiate yourself when you have just about 20% of the buyer’s time.

So one of the biggest challenges facing today’s software sales forces is their ability to have “perfect conversations” with executive buyers. Too many conversations are centered around value propositions that are not aligned and not tailored to an executive buyer’s key business issues and personal motivations.

Chris Deren, CEO of SellMasters, was a keynote speaker at the SLAM (Sales, Licensing, Alliances & Marketing for Software Companies) 2006. He defines “the perfect conversation” and its essential ingredients — and how software companies can align and optimize their sales, marketing and product teams for them. In this video, Deren discusses how to:

  • See the world through the eyes of executive buyers – Avoid being delegated to—and filtered out by—procurement. 90% of all IT vendors are considered non-strategic by buyers. So how do you move into the elite 10% club? Become executive centric to understanding their motivations and their cherished initiatives. Its difficult but that’s the differentiator
  • Turn complex product portfolios into simple value-driven stories
  • Create “last mile” marketing content that salespeople crave
  • Achieve and maintain “trusted advisor” status critical to success

About the Presenter: Chris Deren is the CEO of SellMasters, which offers sales performance optimization (SPO) services. He is a high-tech industry veteran with over 25 years of experience in building entrepreneurial teams, leading world-class sales organizations, and identifying and executing against winning go-to-market strategies for companies such as IBM, Xerox and Dun & Bradstreet.

McKinsey: How can businesses use Web 2.0?

McKinsey Quarterly, in one of their recent survey reports tells how businesses are using Web 2.0, or want to use it. As always, their survey is very well presented, and most points are valid. Now, here are our notes from it for you:

Over 75% executives who responded to the survey intend to maintain or increase their investments in Web 2.0 technology trends that encourage user collaboration, such as peer-to-peer networking, social networks, and Web services.

The report also talks about some executives wanting to these technologies for a sustained competitive edge.

Now, in our view, while ‘sustained competitive edge’ is unlikely by any people driven Web 2.0 technology, it is already bringing benefits and profits for those early adopters who are able to understand what to do.

For example, are you able to use your websites to pre-sell your services? Or are you collecting enough information from your online clients and prospects? Or do your teams collaborate enough, and also keep client in the loop?

All these things can earn more revenues while reducing costs = more profitability. And this isn’t not some textbook equation…it’s happening already!

So if you haven’t got a clue where to start in your business, contact us, and we will show you at least 2 ways to rapidly benefit.

Why Sales Deals Stall?




If you are into any forms of customer interaction or sales, you will benefit from this interesting sales training video by Dan Lappin of Caskey Training, where he shares “why sales deals stall”. It’s just 6 minutes long and worth watching full. You’ll learn three sales strategies that can improve your ability to control the sales process, improve your credibility, and will have your customers pursuing you. This video has been popular with audience at Myorbit from the time we started last year in 2006. So thanks very much to Dan Lappin.

What is MyOrbit.tv

It’s the first post on this blog. We had maintained a blog on another domain so far, but now merged our blog with the main site, which means all the industry viewpoints and experiences- in text, audio, and video – will be available directly on this site.

MyOrbit.tv is a member-driven Internet video channel focused on business and professional development. Our viewers and members are worldwide, making this an attractive platform to view and share professional experience and promote new products and services – all this at a fraction of current costs involved in marketing, new product launch, and customer interaction.

Of course, this channel won’t solve it all for you, but we have a plan – to add beneficial functionality and information – few at a time, so that a majority of our members can benefit from them. The discussions and videos on this channel are by active professionals and business executives, and we believe it offers great value to our viewers and members. This video shows how you can benefit from this channel.

We will pushing the boundaries of Internet streaming video. Some of the benefits for our Members and Viewers will come from applications like:

  • Industry discussions and debates with members – this gives original content, which everyone wants to watch.
  • New product demos by companies (eg. a medical diagnostics company demonstrating the benefits of its new diabetes management product, a SOX consulting company showing their solution framework, etc)
  • Career Development (eg. sales training and commercial presentation videos, job candidates presenting through video; crash the recruitment process through private videos)
  • Promoting professionals or new businesses (eg. a warehouse business showcasing its premises, security facilities, and client endorsements)
  • Pre-approved advertisements (by our Member council) launched by the viewers